Why isn't SliQ Invoicing using my custom template selection

As well as allowing you to customise your templates, e.g. edit and select a custom invoice template, SliQ Invoicing allows you associate templates with a specific customer or even a specific invoice.
 
When you print or email an invoice, SliQ looks to see which template it should use to generate your invoice (or quote or PO). Firstly, it looks to see which global template is selected using the settings on the Template Setup tab under the main Setup tab:
 
 
Then it looks to see if a template has been associated with the customer for the invoice:
 
 
and finally it looks to see if a template has been associated with the specific invoice:
 
 
SliQ then generates the invoice (or quote or PO) with the most specific template found.
 
Note: Sometimes this can cause confusion - you may have a template selected on the Template Setup tab but SliQ isn't using it to generate your invoice. If this happens, check to see if you have overriden the global selection on the Template Setup tab with either a customer-specific selection or even in invoice-specific selection. If you find you have mistakenly set up a customer or invoice-specific template selection, follow the instructions in the above help articles to clear the specific template selections. SliQ will then revert to using the tempate selected on the Template Setup tab.
 

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